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IT Solutions for More Complex Promotional Offers

By William Morrell, CTO, Aptaris

Artificial Intelligence and its Customer Value

By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks

Customer Focus is the First Priority

By Jennifer Rademacher, CIO, Fathead

The Ever-Changing Retail Environment

By Vlad Yakubson, Head of Retail, Retail Apparel Group

How Global Brands Create Insanely Great Customer Experiences

By Mark Wang, Chief Data Scientist, Alorica

How Global Brands Create Insanely Great Customer Experiences

It might be painful to analyze where your brand is falling short, but consider feedback from your customers as a gift, not a pain point.

Transformative Retail Banking

By Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]

Transformative Retail Banking

Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating

How 7-Eleven Uses Technology to Keep Everyone Connected

By Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven

At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.

E-commerce and the Data behind it

By Klemen Drole, CIO, Lazada Group

E-commerce and the Data behind it

Big data is the new oil, powering the e-commerce ecosystem.

Technology Innovation Shaping Retail Businesses of Tomorrow

By Alistair Venn, Managing Director, Menulog Group

Technology Innovation Shaping Retail Businesses of Tomorrow

Technology innovation is not only driving a better customer experience, but is making it easier for retailers to manage business operations.

E-Commerce's Future requires New Thinking & New Practices to Succeed

By Jayson Serrault, Chief Marketing and Technology Officer, Batteries Plus Bulbs

E-Commerce's Future requires New Thinking & New Practices to Succeed

It’s an interesting and exciting time to be in retail.The online shopping experience, in particular, is in a stage of transformation caused in most part by the rise of technology.

Revving the Tech-ometer

By Keith Crerar, Executive VP, TradeRev

Revving the Tech-ometer

Technology is significantly changing the way dealers approach vehicle acquisition, inventory, remarketing and sales.

AI: What it Can Bring and How to Prepare for the Future

By Chris Miller, Chief Technology & Innovation Officer, Avanade

AI: What it Can Bring and How to Prepare for the Future

Every decade a major disruption has occurred that altered the digital landscape: from the PC revolution, to the internet boom, to the mobile-first rise.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Rise of the Machine: AI Will Change CRM and How You Engage Your Customers Forever

By Dr. Volker G. Hildebrand, Global VP, SAP Hybris

Rise of the Machine: AI Will Change CRM and How You Engage Your Customers Forever

For many years, computers could play mathematical games like chess and the sheer computing horsepower was the key to their success.

Boosting Store - Level Performance through Big Data

By Dr. Cheryl Flink, Chief Strategy Officer, Market Force

Big data analytics has transformed the retail world in ways we couldn’t have imagined a decade ago.

Changed The Face Of Customer Shopping Experience

Changed The Face Of Customer Shopping Experience

The technological innovations in the retail landscape have been transforming since the past decade. Retailers have invested in billions to stay up to date with the latest technological adoptions to enhance the in-store experience.

E-Commerce Vs. Retail: It's More than Just Numbers

By Amit Mangwani, Director of Retail Marketing, Intel Corporation

E-Commerce Vs. Retail: It's More than Just Numbers

The increase in online sales generated by traditional companies is a key contributor to the growth of sales in e-commerce.

Why and How Adore Me Launched Physical Retail Stores

By Romain Liot, COO, Adore Me

Why and How Adore Me Launched Physical Retail Stores

As the COO of Adore Me – a disruptive, innovative, online lingerie brand - I never thought I’d be announcing that we’re opening over 300 retail stores during the next five years.

Customized Retailing is the New Black

By Charlie Cole, Chief Digital Officer, VP, TUMI

Customized Retailing is the New Black

It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.

Why Artificial Intelligence Will Empower the CIO

By Gregory B Morrison, SVP & CIO, Cox Enterprises

Why Artificial Intelligence Will Empower the CIO

To better anticipate where AI makes sense throughout organizations, let’s explore its potential.

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