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E-Commerce's Future requires New Thinking & New...

By Jayson Serrault, Chief Marketing and Technology Officer, Batteries Plus Bulbs

Revving the Tech-ometer

By Keith Crerar, Executive VP, TradeRev

Death of Physical Retail? Not Quite

By Jonathan Low, Ex-Co-Founder & Chief Technology Officer, honestbee

How 7-Eleven Uses Technology to Keep Everyone Connected

By Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven

How 7-Eleven Uses Technology to Keep Everyone Connected

At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.

Changed The Face Of Customer Shopping Experience

Changed The Face Of Customer Shopping Experience

The technological innovations in the retail landscape have been transforming since the past decade. Retailers have invested in billions to stay up to date with the latest

How Global Brands Create Insanely Great Customer Experiences

By Mark Wang, Chief Data Scientist, Alorica

It might be painful to analyze where your brand is falling short, but consider feedback from your customers as a gift, not a pain point.

Transformative Retail Banking

By Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]

Transformative Retail Banking

Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating

Going Mobile to Encourage Shopper Loyalty

By George Pepes, Retail Vertical Solutions Lead, Zebra Technologies [NASDAQ: ZBRA]

Going Mobile to Encourage Shopper Loyalty

Retailers are starting to look toward enterprise-grade mPOS solutions that offer a consumer device-like interface design while meeting the durability, power and security needs of business

5 Useful Strategies to Combat Pressure at the Shelf

5 Useful Strategies to Combat Pressure at the Shelf

E-commerce has influenced more retailer investors to invest in them, and private label brands when a large number of SKUs from new and established brands continue to grow. Here we are

Retail Is Detail They Say

By Stuart Freer, Chief Digital Officer, MECCA Brands

Retail Is Detail They Say

The problem with this statement, is that whilst it’s important to be in the detail, know everything about your business, it’s products and services and the customer, it often leads to what I have seen; analysis paralysis.

Mixing Science and Technology for In-Flight Retail

Mixing Science and Technology for In-Flight Retail

Until now, airlines have focused profits mostly on ticket prices. However, this approach is on verge of redundancy, as an increasing percentage of revenue is generated by ancillary items such as checked baggage, onboard food

Mobisoft: Streamlining B2B E-Commerce at Fingertips

By Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Battle of David & Goliath Within the Retail Landscape

By Vlad Yakubson, Head of Retail, yd.

The Battle of David & Goliath Within the Retail Landscape

There are not many days in the calendar year without some new ground-breaking technology entering and disturbing the retail marketplace. It certainly can not be easy for either the big brands or the few small business retailers left around

The New Value Case for Mobile Apps: A Foundation for Immersive Commerce

By Dave Nickens, Mobile Director, Build.com

​Over the last several years there has been much debate around Mobile Apps.

Addressing Retail's Unfulfilled Promise

By Lauren Mead, VP-Marketing, TrimeTrade Systems

Addressing Retail's Unfulfilled Promise

Today’s retail landscape is more challenging, competitive and dynamic than ever before.

How Can Retailers Work on In-store Customer Experience?

How Can Retailers Work on In-store Customer Experience?

Retailers today need to embrace the hardships of customer relationships by implementing technology to establish and retain a common channel to connect with the customers as well as serve them efficiently.

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

By Alexandra Gray, Head of Research, Mirvac [ASX: MGR]

Getting Better Insight Into the Competitive Retail Sector With Data Analytics

The availability of reliable expenditure data at a category level has been a step change in gauging the underlying spending patterns of our customers.

Artificial Intelligence and its Customer Value

By Chitralekha Das, AI Enthusiast, Senior Program/Project manager, Intralinks

Artificial Intelligence and its Customer Value

By being more educated and aware about AI, we can ensure that it realizes its full potential.

Leveraging Technology to Enhance Guest Experience

By Kathy Tan Mayor, SVP & CMO, Carnival Cruise Line

Leveraging Technology to Enhance Guest Experience

Technology gives us marketers degrees of freedom to not only do things better, but also do better things.

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