Retail CIO Outlook Weekly Brief
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By Alexandra Gray, Head of Research, Mirvac [ASX: MGR]
By Lauren Mead, VP-Marketing, TrimeTrade Systems
Today’s retail landscape is more challenging, competitive and dynamic than ever before.
By Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
By Alistair Venn, Managing Director, Menulog Group
Technology innovation is not only driving a better customer experience, but is making it easier for retailers to manage business operations.
The changing expectations of consumers pose a burden of risk on retailers.
The results are part of Sumo Heavy’s 2019 voice commerce survey, titled “the current state and future of the voice assistant technology”.
By Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce
To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide
By Jennifer Rademacher, CIO, Fathead
Being a technology leader at one of the nation’s leading brands has definitely allowed me to see just how important IT is in the current ecommerce space.
In the report Retail Trends Playbook 2020, four significant pillars have been identified, which are essential factors for taking the experience of retail to the next level
By Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Employer branding is a key element for organizations eying on the best industry talent, aiming to drive innovation and aspiring to remain at the forefront of the competition
Mobile location marketing has the potential not only to improve the overall customer experience but also to provide ways for companies to increase revenue by opening up new ways of monetization.
Retailers must prioritize the technologies that are having a better impact on the customers and spend on them accordingly
By Steve Holland, Chief Technology and Digital Officer (CTO/CDO), 7-Eleven
At 7-Eleven, convenience is our business. We know that in order to create a convenient environment for customers, it’s crucial that every part of our operation runs smoothly.
Contactless technology has been utilized for over 20 years to help consumers make transactions in a comfortable, fast and secure manner. In the coming few years, contactless technology is expected to develop and be widely used.
One of the most desirable traits of an Entrepreneur is nothing other than being able to make quick decisions that more often than not determine the future of the company.
It has become challenging for businesses to stay on top of this fast-changing world, especially when it comes to retail and Point of Sales (POS) trends
