Michael Fagan, Chief Technology Officer, Kmart Australia
Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]
Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating
Jess O’Reilly, Regional Vice President, Marketing Cloud, Asia, Salesforce
To successfully deliver the experience customers want, brands must start by addressing concerns and fears of consumers in exchange for customer trust and their willingness to provide
Lucas E. Wall, CEO, ROI Checker
In recent years we have seen significant scientific contributions to the field of human influence, which studies how the people we know and interact with influence the decisions we make.
A survey revealed that 78 percent of customers still prefer to shop-in-store, i.e. in the traditional brick-and-mortar store, and are likely to spend six times more than what they spend
Douglas Turk, Chief Marketing Officer, JLT Speciality
The retail insurance broking industry is facing an onslaught of new technologies with a promise of transformational change and value creation.
Katie William, Retail CIO Outlook
Today, the POS system has become cost-effective and user-friendly than it was ever before. The POS system can benefit the companies immensely as they will help them to check out every area
Gregory B Morrison, SVP & CIO, Cox Enterprises
To better anticipate where AI makes sense throughout organizations, let’s explore its potential.
Tim Collins, President, Aimia's Intelligent Shopper Solutions
Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Vlad Yakubson, Head of Retail, yd
With such an unprecedented 2020 year, the retail landscape has been in the spotlight more than ever. A year of disruptions where the term “strategy” was replaced with “pivot” as the board room catchphrase of the year.
Katie William, Retail CIO Outlook
AI is found in almost every corner of the retail industry. But are all the companies properly aware of the technique of deploying it?
Katie William, Retail CIO Outlook
Recent advancements in POS technology are helping the retail industry
Katie William, Retail CIO Outlook
With number of mobile payment options available, customers are reluctant to carry cash or even card to the stores, nowadays. Mobile technology viz. chip cards, apps on mobile phones, and digital wallets have led to an increase in the payment o
Defect management is a challenge for software development projects. So how are they going to resolve all the bugs and defects?
Armin Roeseler, CIO, Swanson Health Products
Innovations create value propositions that people are willing to pay for.
The small retailers can make use of SD-WAN to compete against large retailers in comparatively low-cost